Privacy
This policy explains what information ShadoShops collects, how we use it, and the steps we take to protect it while you browse, sign in, buy, sell, and manage your account.
Last updated April 8, 2026
We collect the information you provide when you create an account, sign in, publish content, make purchases, contact support, or update your profile. This may include your name, email address, profile details, billing details, and any content you upload to the platform.
We also collect limited technical information such as device type, browser, approximate location, log data, and usage activity so we can secure the service, diagnose problems, and improve the overall experience.
We use your information to operate ShadoShops, authenticate your account, process transactions, personalize your experience, respond to support requests, and prevent fraud, abuse, or unauthorized activity.
We may also use aggregated or de-identified data to understand how the product is used, improve features, and maintain platform reliability.
We do not sell your personal information. We may share information with trusted service providers that help us run essential parts of the platform, such as authentication, hosting, storage, analytics, or payment processing.
We may also disclose information when required by law, to enforce our terms, to protect users or the business, or as part of a legitimate business transfer such as a merger, acquisition, or sale of assets.
We keep information for as long as it is reasonably necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.
We use reasonable administrative, technical, and organizational safeguards to protect your information. No system is perfectly secure, so we encourage you to use strong passwords and protect access to your devices and accounts.
You can update certain account details through your profile and device settings. You may also contact us if you need help accessing, correcting, or deleting personal information, subject to applicable legal and operational requirements.
If you choose not to provide certain information, some features of ShadoShops may become unavailable or may not function as intended.
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or improvements to our practices. When we make material changes, we will revise the date above and may provide additional notice where appropriate.